Your order will be delivered by either Canada post or our own currier within three business days from the time you ordered.
- Delivery Location
Items offered on our website are only available for delivery to addresses in Canada. Any shipments outside of Canada are not available at this time.
3.. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 1to 3 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we might not ship on holidays Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered..
- Shipping Costs
Shipping costs are $14.99 within BC area and 19.99 for other provinces of Canada. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas. You will be advised of any charges on the checkout page..
We take extra steps and care to make sure no mistakes are made before we ship the order. But if it did happen, please contact us as soon as possible at 604-244-1000. Our operating hours are Monday to Friday 9:30am – 6pm PST, Saturday 10am – 5:00pm PST. We will investigate and resolve the issue the best we can
- Questions If you have any questions about the delivery and shipment or your order, please contact us at1-604-244-1000
- We do not accept returns or exchanges ONCE THE ORDERS ARE SHIPPED If you made a WRONG purchase , please contact us at 1-604-244-1000•, but we can not guarantee your orders can be changed or canceled